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At stephys, we are committed to providing you with a seamless and satisfying shopping experience. Please take a moment to review our shipping policy to understand how we handle orders and deliveries.

1. Free Shipping Nationwide:

We are delighted to offer free shipping to customers all over UK. Regardless of where you are located within the country, you won’t incur any additional shipping charges for your orders.

2. Order Processing Time:

Once you’ve placed an order with us, our dedicated team works diligently to process and dispatch your order within 1 to 2 business days. (excluding weekends and public holidays).

3. Email Confirmation and Notifications:

After you place your order, you will receive an email confirmation that includes all the details of your purchase. We will keep you informed every step of the way with email notifications regarding the status of your order, including tracking information once it’s available.

4. Track Your Order:

To make it convenient for you to keep tabs on your order’s progress, we provide a tracking link in your email notifications. Simply click on the link to access real-time updates on the whereabouts of your package.

5. Delivery Times:

We aim to deliver your order within the following time frames:

Metro Cities: 2 to 5 business days

Non-Metro Cities: 5 to 7 business days

Remote Areas: 7 to 10 business days

6. Refund Policy:

Your satisfaction is of utmost importance to us. If, for any reason, you are not entirely satisfied with your purchase, you have the option to raise a refund request within 7 days of receiving your order. Please refer to our detailed Refund Policy for more information on the refund process and eligibility criteria.

7. Contact Us:

If you have any questions, concerns, or require assistance with your order, our customer support team is here to help. Feel free to reach out to us through our Contact Us page, and we will be happy to assist you.

 

Thank you for choosing stephys for your shopping needs. We look forward to serving you and providing you with top-notch products and services.

Disclaimer:

stephys  reserves the right to amend or modify this shipping policy at any time without prior notice. Please review this policy periodically for any updates or changes.